AC66's Privacy Policy — Our Commitment to Protecting Your Privacy

AC66 (ac66.ws) is a trusted online gaming and betting platform. We believe your personal information belongs to you alone — we are simply its custodians. This privacy policy clearly explains what data AC66 collects, how it is used, and under what circumstances it may be shared with third parties.

This policy applies to the ac66.ws website, mobile app, and all AC66 digital services. By creating an account or using the platform, you are deemed to have accepted this Privacy Policy.

We may update this policy from time to time. We recommend checking the "Last Updated" date at the top of the page regularly. We will notify you at your registered email address before any major changes take effect.

AC66 only collects information that is genuinely necessary. Requesting excessive or irrelevant data goes against our policy. The types of information we collect are detailed below.

Personally Identifiable Information (PII):

• Full Name & Date of Birth
• Email Address & Mobile Number
• Current Address (City, District, Country)
• National ID (NID) or passport number (for KYC verification)

Financial Information:

• Payment method details (bKash/Nagad number, bank account information)
• Transaction history (deposits, withdrawals, betting records)
• Crypto wallet address (where applicable)

Technical & Usage Information:

• IP address and device information (OS, browser, device model)
• Login time, session duration, and usage patterns
• Game history and betting records
• Cookies & Tracking Data

AC66 collects information in several ways. Some is provided directly by you, some is collected automatically, and some comes as part of the verification process.

• Information You Provide Directly: From registration forms, KYC document uploads, support tickets, and surveys.
• Automatically Collected: Collected through cookies, log files, and browser fingerprinting during platform use.
• From Third Parties: From payment providers (bKash, Nagad), KYC verification services, and anti-fraud systems.
• From Public Sources: Limited information from social media or public records when required for fraud investigations.

AC66 uses collected data solely for the purposes listed below. It is never used for any additional or unauthorized purpose.

• Account Management: Registration verification, login security, and account settings updates.
• Service Delivery: Processing of betting, gaming, deposits, and withdrawals.
• Legal Compliance: Meeting KYC, AML (Anti-Money Laundering), and licensing authority requirements.
• Security: Fraud detection, prevention of duplicate accounts, and protection against cyber threats.
• Contact: Transaction confirmations, promotional offers (subject to consent), and important notices.
• Experience Enhancement: Personalized game recommendations and offers based on your preferences.
• Research & Analytics: Anonymized data analysis to improve platform performance.

AC66 does not sell your data. In limited circumstances, certain information may be shared with trusted third parties — and in each case, only the minimum necessary data is shared.

Circumstances under which information may be shared:

• Payment Providers: Limited information shared with bKash, Nagad, Rocket, or your bank solely for processing transactions.
• KYC Verification Services: With licensed KYC providers for identity verification.
• Legal Obligations: When required by court order, regulatory authority, or cooperation with an official investigation.
• Anti-Fraud System: With specialist services dedicated to fraud prevention and anti-money laundering.
• Business Changes: In the event of an ownership change or merger, prior notice will be provided.

AC66 uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and maintain platform security.

You can disable non-essential cookies from your browser settings, though some features may not function properly as a result.

AC66 applies industry-standard security measures to protect your data. Our security infrastructure is continuously updated and tested.

• 256-bit SSL/TLS Encryption: All data transmissions are carried out over encrypted channels.
• AES-256 Database Encryption: All sensitive data stored on our servers is encrypted.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Real-Time Monitoring: Suspicious activity is detected and blocked in real time.
• Regular Security Audits: Regular penetration testing conducted by independent third parties.
• Firewall & DDoS Protection: Advanced cyber threat protection at the server level.

AC66 does not retain data beyond what is necessary. Specific retention policies apply to each type of information.

• Account Information: For the duration of your account and for 5 years after closure (as required by law).
• Transaction Records: 7 Years (in accordance with financial regulatory requirements).
• KYC Documents: Five years after verification, or until any legal obligation has been fulfilled.
• Support Conversations: Up to 2 years after the issue is resolved.
• Log & Session Data: Automatically deleted after 90 days.
• Cookie Data: Automatically deleted after the set retention period.

For deletion requests outside of legal obligations, AC66 will fulfill them as promptly as possible.

As an AC66 user, you have full control over your personal data. To exercise any of the rights below, email us at support@ac66.ws.

• Right to Access: You may request to know what personal information AC66 holds about you.
• Right to Rectification: You can request corrections to any information that is inaccurate or out of date.
• Right to Erasure: You can request the deletion of any data that falls outside our legal retention obligations.
• Right to Data Portability: You can request your data in a machine-readable format (CSV/JSON).
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Object: You may opt out of marketing communications or profiling at any time.

AC66 strictly prohibits anyone under the age of 18 from using the platform. Age verification is mandatory at registration and is reconfirmed during the KYC process.

• Date of birth is required at registration, and the system automatically rejects applications from users under 18.
• If there is evidence that an account holder is underage, that account will be suspended immediately.
• We do not knowingly collect any information from minors.
• If you have any concerns, parents or guardians can reach us at support@ac66.ws.

AC66 may update this Privacy Policy from time to time. Notice will be provided based on the nature and extent of the changes.

• For minor updates, only the "Last Updated" date at the top of the page will be changed.
• For significant changes, notice will be sent to your registered email at least 14 days before the changes take effect.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• Previous versions of this policy are available upon request.

For any questions, requests, or complaints regarding our Privacy Policy, please contact AC66's data protection team.

• Email: support@ac66.ws
• Live Chat: Log in to the platform and chat with us directly
• Response Time: Usually within 24–48 hours

Once a complaint is submitted, AC66 will investigate and respond within 30 business days. For complex cases that require more time, you will be notified in advance.